Learnings

Things I've learned from mentors, colleagues, and experience.

• "Always start with the problem, not the solution."
• "Data tells you what happened, but not why."
• "The best products come from understanding people deeply."
• "Ship fast, learn faster."
• "Great leaders make others feel safe to fail."
• "Don't optimize for metrics you don't understand."
• "Culture is what you tolerate, not what you say."
• "The most important meetings are the ones you skip."
• "Write things down—memory is unreliable."
• "Simplicity is the ultimate sophistication."